Last Updated: May 3, 2026 | Logistics Support: info@watchpostoutfitters.com
At Watchpost Outfitters LLC, we provide mission-ready gear. To maintain the integrity of our logistics and the transparency of our operations, please review our field policies below.
I. SHIPPING & LOGISTICS
Lead Times: Because we curate a diverse inventory from in-house stock and specialized distribution partners, lead times vary.
Standard Items: Typically ship within 2–4 business days.
Partner-Fulfilled (Dropshipped): Certain tactical gear is shipped directly from manufacturing partners. Please allow 7–14 business days for delivery.
Tracking: Tracking information for partner-fulfilled items may take up to 5 business days to become active in the carrier’s system.
Shipping Restrictions: We currently ship to the Continental US (CONUS). We do [not] ship to PO Boxes or APO/FPO addresses at this time due to carrier restrictions.
Damaged/Missing Shipments: Any discrepancies, damages, or missing items must be reported to info@watchpostoutfitters.com within 72 hours of the carrier’s "Delivered" timestamp.
II. REFUND & RETURN POLICY
Return Window: You have 30 days from the date of delivery to initiate a return.
Vigilance Standards (Condition): Items must be in "as-issued" condition—unworn, unwashed, and in original packaging with all factory tags intact.
Non-Returnable Items: For safety and hygiene reasons, we cannot accept returns on:
Opened survival supplies (MREs, rations, etc.)
Used or unsealed water filtration systems.
Personal Protective Equipment (PPE) with broken factory seals.
Return Shipping: Unless the return is due to an error on our part (defective or incorrect item), the customer is responsible for all return shipping costs. We recommend using a trackable service, as we are not responsible for items lost during return transit.
Processing Time: Once your return passes our quality control inspection, a credit will be applied to your original payment method. Please allow 30 days for the refund to be processed and reflected on your financial statement.